Privacy Policy
How we collect, use and protect your information when you use this website or work with us.
Introduction
Autnex ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our services, or communicate with us.
Autnex is based in Portalegre, Portugal, and this policy is governed by Portuguese law and the EU General Data Protection Regulation (GDPR).
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
It includes:
Name
Email address
Phone number
Company name
Job title
Any information you voluntarily provide through contact forms, consultations, or communications
Technical Information
It includes:
IP address
Browser type and version
Device information
Operating system
Pages visited and interactions on our website
Referral sources and analytics data
How We Use Your Information
We use collected information to:
Provide and improve our services
Respond to inquiries and support requests
Schedule consultations and project discussions
Deliver automation and AI solutions
Communicate project updates and relevant information
Analyze website performance and user experience
Maintain security and prevent fraudulent activity
Comply with legal obligations
AI and Automation Services
As part of our services, we may process business-related information to design, develop, and deploy automation workflows and AI-powered solutions.
We only access information necessary to perform the agreed services and take reasonable measures to protect client data throughout the engagement.
Client data processed during an engagement — including any data passed through the systems we build or the AI models we integrate — is governed by the engagement contract between Autnex and the client, not by this Privacy Policy. This policy covers only how we handle information collected through this website and in our direct dealings with you.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers when necessary to:
Deliver our services
Host and maintain our website
Process communications
Perform analytics and reporting
Support project implementation
All third parties are expected to handle data responsibly and in accordance with applicable privacy regulations.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Services
Our website and services may integrate with third-party platforms, tools, and software providers. We are not responsible for the privacy practices of external websites or services.
We encourage users to review the privacy policies of any third-party services they use.
Your Rights
If you are located in the European Union or the United Kingdom, you have rights under the GDPR. Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Request a copy of your personal data
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us:
Email: hello@autnex.ai
We will make reasonable efforts to respond to all privacy-related inquiries promptly.